Privacy Policy

CyberZone Games ("we", "us", or "our") develops and publishes video games and operates related services (collectively, the "Services"). This Privacy Policy outlines how we gather, utilize, share, and safeguard your information when you interact with our games and services. Please review this policy thoroughly to understand our practices.

Player Data and Gaming Experience

To deliver engaging gaming experiences, we collect certain information about your google serviceID(GAID) and interact with our services. This includes gameplay statistics, progress tracking, and preferences that help us enhance your experience and create more enjoyable content.

Your personal data is never sold to third parties for marketing purposes. Any information we collect is used solely to improve our games, provide technical support, and deliver features that make your gaming experience more enjoyable and personalized.

We may work with trusted partners to provide specific game features, such as cloud saves or multiplayer functionality. These partners are contractually obligated to protect your information and only use it to provide the services we've engaged them for.

For players in regions with specific data protection laws, including the European Union, European Economic Area, United Kingdom, and Switzerland, we will only use your information for personalized features if you explicitly consent to such use.

Information We Collect From Players

Account and Profile Information

When you create an account or use our services, we may collect information you voluntarily provide, such as:

• Username, display name, and profile picture
• Contact details like email address for account verification
• Age or birthdate to ensure compliance with age restrictions
• Payment information when making in-game purchases (processed securely through third-party payment processors)

Gameplay and Technical Data

When you play our games, we automatically collect certain information to improve performance and your experience:

• Game progress, scores, achievements, and in-game choices
• Device information (model, operating system, specifications)
• Connection data (IP address, network quality, latency)
• Session duration and frequency of play
• Error logs and crash reports to fix technical issues
• Interaction with in-game features and purchases

This data helps us optimize game performance, fix bugs, balance gameplay, and create new content that our players will enjoy.

Regional Data Protection Compliance

We respect regional data protection regulations, including the General Data Protection Regulation (GDPR) for players in the European Union, European Economic Area, United Kingdom, and Switzerland. For players in these regions, we implement robust consent mechanisms to ensure full compliance with all legal requirements.

For all our games and services, we maintain clear consent management systems that:

• Clearly explain what data will be collected and how it will be used
• Obtain explicit permission before collecting any personal data for non-essential purposes
• Provide easy-to-use tools for players to adjust their privacy settings at any time
• Respect opt-out requests for marketing communications and data processing

These consent preferences are maintained across all our games and services, giving you consistent control over your data regardless of which CyberZone Games products you use. You can update your preferences at any time through your account settings.

How We Use Your Gaming Data

We use the information we collect for various purposes that enhance your gaming experience:

• To save your game progress and allow you to continue playing across devices
• To provide multiplayer functionality and connect you with other players
• To personalize your gaming experience with content tailored to your preferences
• To improve game performance and fix technical issues
• To develop new features and content based on player behavior
• To provide customer support when you encounter problems
• To prevent cheating, fraud, and ensure fair play

Sharing Your Information

We understand the importance of protecting your privacy and only share your information in specific circumstances:

• With service providers who assist us in operating our games (e.g., cloud hosting, multiplayer services), who are contractually required to protect your data
• With payment processors to handle in-game purchases securely
• With trusted partners to provide specific game features, only as necessary and with appropriate safeguards
• To comply with legal obligations or respond to valid legal requests
• To protect the security and integrity of our games and players

We never share your personal information with third parties for their own marketing purposes without your explicit permission.

Protecting Your Gaming Data

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encryption for sensitive data, secure authentication systems, and regular security audits. However, no online service is completely secure, so we encourage you to use strong passwords and protect your account information.

Your Controls and Choices

You have several options for managing your information and privacy preferences:

• Access and update your account information through your profile settings
• Adjust your privacy preferences for data collection and personalization
• Opt out of marketing communications through the unsubscribe link in emails
• Request deletion of your account and associated data by contacting our support team
• Disable certain data collection by adjusting your device or in-game settings

Updates to This Privacy Policy

We may update this Privacy Policy as our games and services evolve. When we make significant changes, we'll notify you through in-game messages, email, or other prominent means. The "Last updated" date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically.

Contact Our Privacy Team

If you have questions about this Privacy Policy or how we handle your data, please contact our privacy team at:

privacy@cyberzonegames.com

You can also reach our support team by phone at +1 (123) 456-7890 or through the help section in any of our games.